Custom monitoring extranet

Almost since it began, Némésis studio has had an intranet where we collect all the information on the projects we carry out. We had designed this intranet to meet our specific needs and had not planned a “customer area”. However, certain information such as time tracking or task tracking can be very useful to our customers. This is particularly the case for upgrade maintenance projects.

Faced with this observation, we decided to develop a custom extranet so that our clients could follow the progress of their project in real time.

Online since:
10/05/2019
Technologies:
jQuery – Bootstrap – Highcharts

Challenge

The Némésis studio team wanted to develop an attractive and fully automated client extranet.

Goal 1

Create an attractive and intuitive interface that meets our clients' monitoring needs.

Goal 2

Interconnect the intranet and the extranet so that the data entered in the first is visible in the second.

Goal 3

Offer additional services such as direct access to useful information and tools.

Digital solutions implemented

“The Plieuse-atelier.fr site had a lot of potential, but its obsolescence prevented us from adding anything new. The redesign has been highly beneficial as it has significantly increased turnover.”

 – Axel – Digital Consultant Némésis studio –

Study of the status quo

The first step in our audit was to analyse the tools in place and how the Plieuse-atelier team used them. We were thus able to precisely define the functionalities to keep, those to modify or remove, and those to add in order to best meet the company's needs.

Development of the new site

Taking into account the needs and the conclusions of our audit, we developed the new PrestaShop site by integrating the old and new functionalities. A new graphic theme, which we customised, was integrated into PrestaShop to modernise the site's visual appearance while maintaining its visual identity.

Optimisation of the purchase journey

Continuing the modernisation of the Plieuse-atelier site, we supported the team in optimising its purchase journey. This had been very well developed on the old site and it was essential to keep it. However, it was important to modernise it while optimising it for mobile browsing.

Mobile-friendly optimisation

As online purchases from smartphones are becoming more frequent, our team carried out responsive design optimisation, in particular making it mobile-friendly. This optimisation took place in several stages: desktop development, smartphone optimisation and tablet optimisation.

Monitoring

We monitor the e-commerce site (technical updates and new functionalities) and support Plieuse-atelier, in particular with promoting its products.

Technical details:

Management of the multi-store.

Management of user rights and profiles.

Secure online connection and payment.

Interconnection with carriers’ software.

Management of abandoned cart reminders.

Management of promotional offers.

Optimisation of purchase orders and invoices.

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